Privacy Policy

Inteluniven Foundation (“Company” “We“, “Us“, or “Our“) a Section8 NPO/company with its registered office at Fl No- C1- 1003. S No- 154 BL No 2. Uttam Townscapes. Nr- Serene Hospital, Pune, Maharashtra, India, 411006, operates the website https://purrishteyhaven.com (hereinafter referred to as the “Platform“). We are committed to safeguarding Your privacy and the information You share while using the Platform. Your trust is invaluable to Us, and We uphold the highest security standards to ensure the protection of Your data and transactions.

This Privacy Policy (“Policy”) outlines how personal data and other information are collected, received, stored, processed, disclosed, transferred, and managed by the Company. It does not apply to any information collected by third-party services, websites, or applications (“Third-Party Sites”) that You may access through the Platform in connection with the services offered.

Please review this Policy carefully before using or registering on the Platform, accessing any content, or availing any services.

By visiting the Platform, creating an account, or using the services provided on the Platform, You (“You,” “Your,” “Yourself”) acknowledge and agree to be bound by this Privacy Policy. You also consent to the Company collecting, storing, processing, transferring, and sharing Your information, including personal data, as outlined in this Policy.

This Policy is an integral part of our Terms of Service (“Terms”) and should be read in conjunction with them. Any capitalized terms not defined within this Policy will have the meaning assigned to them in the Terms.

This Privacy Policy:

Constitutes an electronic record under applicable Indian data protection laws, including the Information Technology Act, 2000, along with relevant rules and regulations.
Does not require physical, electronic, or digital signatures from the Company

1. Information We Collect

We collect the following types of information –

Personal Information – You may voluntarily provide, or the Company may collect, certain personal information during Your registration on the Platform and/or while using the Services. This may include, but is not limited to:

(a) Your name, email address, password, IP address, billing and shipping address, and other relevant details;
(b) Any content You receive, upload, or post through the Platform, including but not limited to messages, images, videos, and feedback;
(c) Information shared by You while availing customer support services; and
(d) Any data You choose to upload, synchronize, or import from the device on which the Platform is accessed (collectively referred to as “Personal Information”).

All information disclosed by You on the Platform shall be deemed to be provided voluntarily and without coercion. The Company bears no liability for the accuracy, authenticity, misrepresentation, fraud, or negligence related to the information provided by You.

Non-Personal Information – The Company may collect non-personal data related to Your interactions with the Services, as well as technical information regarding the devices used to access the Platform. This may include, but is not limited to, details such as SDK/API/JS code version, browser type, internet service provider, operating system, cookie data, timestamps, application identifiers, application version, distribution channel, unique device identifiers, Android advertising ID, MAC address, International Mobile Equipment Identity (IMEI), device model, manufacturer details, operating system version, session duration, geographic location, preferred language, time zone settings, and network status (e.g., WiFi connectivity).

Such data is collected for analytical, security, and service improvement purposes and does not, in itself, personally identify You.

In addition to the profile information You provide, You may choose to share Your precise location by enabling location services on Your computer or mobile device. If You grant such permission, the Company may collect, use, and store Your location data to enhance the functionality of the Services, personalize Your experience, and provide location-based features.

You retain the right to withdraw Your consent at any time by disabling location tracking on Your device. However, doing so may impact the availability and performance of certain features on the Platform.

Furthermore, the Company may collect and utilize Your IP address for diagnostic and security purposes, including identifying and resolving server-related issues, administering the Platform, verifying user identity, and gathering aggregated demographic insights.

Our servers automatically collect and store certain information (“Log Data”) generated through Your use of the Services on the Platform. This Log Data may include, but is not limited to, details such as Your IP address, operating system, referring web page, pages visited, geographic location, mobile carrier, device and application identifiers, search queries, and interactions with links across the Platform, including email notifications, redirects, or other engagement methods.

The Company receives Log Data whenever You interact with the Services. This data is utilized to operate, enhance, personalize, and optimize the Services, ensuring a better user experience. Additionally, the Company may collect data through technologies such as web beacons, tags, and pixels for analytical and functional purposes.

When payment information is transmitted through the Platform, it is secured using encryption technology. If You make a payment on the Platform in connection with the Services, You acknowledge and agree that the Company acts solely as a facilitator and does not collect or store any financial information, including bank account details. All such payment-related information is directly collected, processed, and managed by third-party payment gateways.

By proceeding with a payment, You expressly consent to the sharing of Your information with these third-party service providers for payment processing and management purposes. While the Company and its service providers implement security measures to protect payment-related and Personal Information, it cannot guarantee absolute security or prevent unauthorized third parties from circumventing such measures.

The Company bears no liability for any actions, omissions, or security breaches on the part of third-party payment gateways. You are advised to review the terms of service and privacy policies of such third-party providers before sharing any sensitive financial information.

Vendor Information – If You register as a vendor on the Platform, We may collect additional business-related details necessary for setting up and managing Your vendor account. This may include, but is not limited to, Your business name, registered address, contact details, tax identification number, bank account information for payments, product listings, transaction history, and any relevant licenses or certifications.

Additionally, We may collect analytics data related to Your sales performance, customer interactions, and order fulfillment to enhance Your experience on the Platform. This information helps Us facilitate transactions, verify Your credentials, provide support, and ensure compliance with applicable legal and regulatory requirements.

2. How We Use Your Information

The information specified in Clause 1 may be utilized by the Company for the following purposes:

To facilitate Your registration, login, and account management on the Platform.
To verify Your identity, either directly or through third-party verification services.
To provide, enhance, and improve the Services offered through the Platform.
To store and remember Your Personal Information, ensuring a seamless experience without requiring You to re-enter details upon subsequent visits.
To analyze and understand Your preferences for a more personalized and optimized user experience.
To deliver customized recommendations and tailored Services based on Your interactions with the Platform.
To communicate with You via mail, email, telephone, or other communication channels regarding the Services, Platform updates, or other offerings from the Company.
To respond to Your inquiries, feedback, reviews, and service requests more effectively.
To enforce policies, deliver important notifications, and inform You of updates, modifications, or changes to the Services, Platform, or governing terms and policies.
To detect, prevent, and safeguard against fraudulent activities, errors, or other unlawful conduct on the Platform.
For internal operations, including auditing, data analytics, research, and quality improvement of the Platform and Services.
To facilitate promotional, marketing, and advertising efforts.
To share information with third-party service providers, affiliates, or group companies in the course of providing the Services.
To maintain a safe and secure Platform, ensuring the protection of user data and the integrity of the Services.
To comply with legal obligations by transferring data to regulatory or law enforcement authorities as required under applicable laws.

Additionally, the collected data may be used for any ancillary purpose related to the above-listed reasons and for any other purpose with Your explicit consent.

The Company may send You promotional emails regarding its products and Services, with an option to opt out of such communications at any time. However, You will continue to receive essential transactional messages, customer support responses, and administrative notifications.

Unless You expressly consent otherwise, the Company will not share Your Personal Information with other users of the Platform, ensuring Your privacy and data security.

Collection of Information by Third-Party Sites and Advertisers

While using the Platform, You may encounter links that redirect You to external websites, platforms, or applications that are not owned, operated, or maintained by the Company (“Third-Party Site(s)”). The collection, storage, processing, transfer, and use of Your information by such Third-Party Site(s) are subject to their respective terms, conditions, and privacy policies. The Company does not control or assume responsibility for the data security, privacy practices, or content of such Third-Party Site(s) and expressly disclaims any liability arising from the manner in which Your information is collected, stored, or used by them.

Furthermore, in addition to the information specified above, the Company may collect certain data from Your device if You grant Bluetooth permissions. This may include device identifiers and location data, which will be utilized to enhance user experience and enable location-based functionalities. You retain full control over such permissions and can modify or revoke access at any time through Your device settings.

3. Sharing Your Information

We do not sell, rent, or trade Your Personal Information. However, under certain circumstances, We may share it with trusted third parties, including but not limited to:

3.1. Service Providers: We may share Your Personal Information with third-party service providers who assist in delivering Our Services. These may include:

Payment Processors: To facilitate secure transactions, verify payment details, and process payments through third-party payment gateways.
Shipping and Logistics Partners: To ensure smooth delivery of products or services purchased through the Platform.
Marketing and Advertising Partners: To provide personalized recommendations, promotional offers, and marketing communications (subject to Your preferences).
Data Analytics Providers: To analyze user behavior, enhance the Platform’s performance, and improve user experience.
Customer Support Services: To address queries, resolve issues, and enhance overall service quality.

3.2. Legal Authorities and Compliance Requirements: We may disclose Your Personal Information when required to do so under applicable laws or regulations, including:

To comply with legal obligations, court orders, or governmental requests.
To detect, investigate, prevent, or take action against illegal activities, suspected fraud, security concerns, or violations of Our policies.
To protect the rights, safety, and property of the Company, its users, or the public as required or permitted by law.

3.3. Business Transfers: In the event of a merger, acquisition, restructuring, sale of assets, or any similar business transition, Your Personal Information may be transferred to the relevant entity as part of the transaction. However, any such transfer will remain subject to the commitments outlined in this Privacy Policy.

We take all necessary precautions to ensure that any third party with whom We share Your Personal Information adheres to strict confidentiality obligations and data protection standards.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance Your browsing experience, analyze site traffic, and improve the functionality of the Platform. Cookies are small text files that are stored on Your device when You visit the Platform. These cookies help Us recognize You, remember Your preferences, and provide a seamless user experience.

Types of Cookies We Use:

4.1 Essential Cookies

These cookies are necessary for the core functionality of the Platform, such as enabling secure logins, maintaining session integrity, and ensuring smooth navigation. Disabling these cookies may affect the performance of the Platform.

4.2 Analytical/Performance Cookies

These cookies help Us analyze how users interact with the Platform, including tracking page visits, identifying usage patterns, and improving the overall functionality. The data collected is aggregated and used solely for statistical analysis.

4.3 Functional Cookies

These cookies enable Us to remember Your preferences, such as language settings, login credentials, and customization choices, to enhance Your experience.

4.4 Advertising and Targeting Cookies

We may use these cookies to deliver personalized advertisements and promotional content based on Your interests and browsing behavior. These cookies may be set by third-party advertising networks to track Your activity across different websites and tailor ads accordingly.

Managing and Disabling Cookies

You have the option to manage or disable cookies through Your browser settings. Most web browsers allow You to:

View the cookies stored on Your device.
Delete cookies from specific websites.
Block third-party cookies.
Disable all cookies entirely.

Please note that disabling certain cookies may affect the functionality and user experience of the Platform, and some features may not work as intended.

For more information on managing cookies, You can refer to the help section of Your browser. By continuing to use the Platform, You consent to Our use of cookies in accordance with this Privacy Policy.

5. Data Security

We take the security of Your personal information seriously and implement a variety of administrative, technical, and physical safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. However, while We strive to use commercially acceptable means to protect Your data, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, We cannot guarantee absolute security.

5.1 Security Measures Implemented

To safeguard Your data, We employ the following security measures:

Encryption: Sensitive information, including payment details, is encrypted during transmission using industry-standard encryption protocols.
Access Controls: We restrict access to personal information to authorized personnel only, based on the principle of least privilege.
Regular Security Audits: Our systems undergo periodic security assessments to identify and address potential vulnerabilities.
Firewalls & Intrusion Detection: We use advanced security technologies, including firewalls and intrusion detection systems, to prevent unauthorized access.
Secure Data Storage: Data is stored in secure environments with restricted access and multi-layered protection mechanisms.

5.2 User Responsibility

While We take every precaution to protect Your data, You also play a critical role in maintaining its security. To help protect Your information, We recommend:

Keeping Your Login Credentials Secure: Do not share Your username or password with anyone, and update them regularly.
Using Strong Passwords: Ensure Your password is unique and complex, including a mix of letters, numbers, and special characters.
Enabling Two-Factor Authentication (2FA): If available, enable 2FA for an extra layer of security.
Logging Out After Use: Always log out from Your account when accessing the Platform from shared or public devices.
Being Vigilant Against Phishing Attempts: Avoid clicking on suspicious links or sharing sensitive information with unverified sources.

5.3 Data Breach Protocol

In the event of a data breach, We will take immediate steps to mitigate the impact and notify affected users in compliance with applicable legal requirements. This may include:

Investigating the breach to determine the scope and cause.
Implementing remedial measures to prevent future occurrences.
Notifying relevant authorities if required by law.
Informing impacted users about potential risks and providing guidance on protecting their information.

By using the Platform, You acknowledge that while We take reasonable measures to secure Your data, no system is immune to risks, and You should exercise caution in safeguarding Your personal information.

6. Your Rights

As a user of the Platform, You have specific rights concerning Your personal data. We are committed to ensuring transparency and providing You with control over how Your information is collected, stored, and used. Below are the rights You may exercise, subject to applicable laws and regulations:

6.1 Right to Access, Update, or Delete Your Personal Data

You have the right to access the personal data We hold about You and request details regarding how it is being used.
If You believe any of the personal information We have is inaccurate or incomplete, You may request that it be updated or corrected.
You may also request the deletion of Your personal data from Our systems. However, certain legal or contractual obligations may require Us to retain specific information for compliance purposes.

6.2 Right to Opt-Out of Marketing Communications

You have the right to opt out of receiving promotional emails, SMS, or other marketing communications from Us at any time.
You can exercise this right by clicking the “Unsubscribe” link provided in Our emails or by adjusting Your notification settings within Your account.
Please note that opting out of marketing communications does not exempt You from receiving transactional or service-related messages (e.g., account notifications, security alerts, payment confirmations).

6.3 Right to Request Data Portability

Where applicable under relevant laws, You have the right to request a copy of Your personal data in a structured, commonly used, and machine-readable format.
You may also request that We transfer this data to another service provider where technically feasible.

6.4 Right to Restrict or Object to Processing

In certain circumstances, You have the right to request that We restrict the processing of Your data, for example, if You contest the accuracy of the information or object to its processing.
You may also object to the use of Your personal data for direct marketing purposes or profiling activities.

6.5 Right to Withdraw Consent

If We rely on Your consent for processing personal data, You have the right to withdraw Your consent at any time.
Please note that withdrawing consent does not affect the lawfulness of data processing carried out before the withdrawal.

6.6 How to Exercise Your Rights

To exercise any of these rights, You may contact Us through the details provided in the “Contact Us” section of this Privacy Policy. We may require You to verify Your identity before processing such requests to protect Your privacy and security.

We will respond to all legitimate requests in accordance with applicable data protection laws and within the time limits prescribed by law.

7. Third-Party Links

The Platform may contain links to websites, applications, or services operated by third parties (“Third-Party Sites”). These links are provided for Your convenience and to enhance Your experience. However, We do not own, control, or operate these Third-Party Sites, and their inclusion on Our Platform does not imply any endorsement, sponsorship, or affiliation with them.

7.1 No Responsibility for Third-Party Privacy Practices

When You access a Third-Party Site through a link on Our Platform, You acknowledge that You are subject to the terms, policies, and privacy practices of that site. We do not have control over how these third parties collect, use, share, or protect Your personal data. Their privacy practices may differ from Ours, and We encourage You to review their privacy policies before providing any personal information.

7.2 Third-Party Services and Embedded Content

Some Third-Party Sites may provide services that are integrated with Our Platform, such as:

Social media login options (e.g., signing in via Google, Facebook, or Apple)
Embedded content like videos, maps, or advertisements
Payment processing services provided by external payment gateways

These third parties may collect Your personal information directly from You or through automated technologies (such as cookies and tracking pixels) when You interact with their services on Our Platform.

7.3 No Liability for Third-Party Data Handling

We expressly disclaim any responsibility or liability for:

The security and confidentiality of information You provide to Third-Party Sites
Any data breaches, unauthorized access, or misuse of Your information by these third parties
Any losses, damages, or issues arising from Your interactions with Third-Party Sites

7.4 Your Responsibility

Before engaging with any Third-Party Site, We recommend that You:

Read and understand their privacy policies and terms of service
Review the security measures they implement to protect Your personal data
Exercise caution when sharing personal or financial information

By continuing to use Our Platform and accessing Third-Party Sites, You acknowledge that You do so at Your own risk, and We are not responsible for any consequences arising from such interactions. If You have any concerns regarding the privacy practices of a Third-Party Site, We advise You to contact them directly for further information.

8. Updates to This Policy

We reserve the right to modify, update, or amend this Privacy Policy at any time to reflect changes in Our practices, legal requirements, or operational needs. Any updates will be posted on this page, along with an updated “Effective Date” at the top of the policy.

8.1 Notification of Changes

Whenever We make significant changes to this Privacy Policy, We may notify You through one or more of the following methods:

Posting a prominent notice on the Platform
Sending You an email or other electronic communication (if You have provided Us with Your contact details)
Displaying a notification within Our services when You log in

8.2 Reviewing Changes

We encourage You to review this Privacy Policy periodically to stay informed about how We are protecting Your data and what rights You have concerning Your information. Your continued use of the Platform after any modifications to this policy will constitute Your acknowledgment and acceptance of the changes.

8.3 Material Changes

If We make material changes that affect how We collect, use, or share Your personal information, We may seek Your explicit consent where required by law before implementing such changes.

If You do not agree with any revised terms, You should stop using the Platform and request the deletion of Your account and personal data (subject to applicable legal retention requirements).

If You have any questions about this Privacy Policy or any updates, You may contact Us through the provided support channels.

9. Contact Us

If You have any questions, concerns, or complaints regarding this Privacy Policy, the handling of Your personal data, or the security of Your information, You may reach out to Us through the following contact details:

Email: support@purrishteyhaven.com
Phone: +91 73877 18666
Operational Address: #113, Shoppers Orbit, A – Wing, 1st Floor, Vishrantwadi, Alandi Road, Pune – 411006

9.1 Support and Assistance

Our support team is available during business hours to address any inquiries related to:

Your data privacy rights and requests
Issues concerning the collection, storage, or processing of Your personal information
Reporting potential data breaches or security concerns
Seeking clarification on any clause of this Privacy Policy

9.2 Reporting Privacy Violations

If You believe that Your privacy rights have been violated or that Your data has been misused, You may file a complaint with Us using the contact details provided above. We take privacy concerns seriously and will investigate all complaints diligently.

9.3 Regulatory Contact

Depending on Your jurisdiction, You may also have the right to escalate Your concerns to a relevant data protection authority or regulatory body if You are not satisfied with Our response.

We encourage You to contact Us first so that We can address Your concerns directly and ensure a prompt resolution.