Terms Of Use
1.Introduction
Welcome to PurrishteyHaven! Purrishteyhaven is operated by Inteluniven Foundation, and any legal matters, disputes, or claims arising in relation to the Platform shall be addressed and resolved by Inteluniven Foundation in accordance with applicable laws.
These Terms of Use (“Terms”) govern your access to and use of our website, mobile application, and services (collectively, the “Platform”). By using the Platform, you agree to comply with these Terms. If you do not agree, please do not use the Platform.
2. Definitions
- “Company”, “We”, “Us”, “Our” refers to PurrishteyHaven.
- “User”, “You”, “Your” refers to any individual or entity using our Platform.
- “Services” refers to all products, features, and functionalities offered by the Company.
- “Vendor” refers to businesses or individuals selling products/services on the Platform.
3. Eligibility
To use the Platform, you must be at least 18 years old or have parental/legal guardian consent. By accessing the Platform, you confirm that you meet these eligibility requirements.
4. Account Registration
4.1 To access certain features, you may need to create an account. You agree to provide accurate and complete information and to update it as necessary.
4.2 You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
4.3 We reserve the right to suspend or terminate accounts that provide false, incomplete, or misleading information.
5. User Responsibilities
By using the Platform, you agree to:
- Comply with all applicable laws and regulations.
- Use the Platform for lawful purposes only.
- Not engage in fraudulent, misleading, or harmful activities.
- Not interfere with or disrupt the Platform’s functionality.
6. Vendor Obligations
6.1 Vendors must comply with all applicable laws and regulations related to their products/services.
6.2 Vendors shall ensure that all descriptions, images, and prices are accurate and not misleading.
6.3 Vendors are solely responsible for their interactions with customers, including order fulfillment, returns, and disputes.
7. Payments and Transactions
7.1 The Company facilitates transactions through third-party payment gateways. We are not responsible for any errors, delays, or security breaches by these payment providers.
7.2 Users must provide accurate billing and payment information. Unauthorized or fraudulent transactions may result in account suspension or legal action.
8. Returns, Refunds, and Cancellations
Policies for returns, refunds, and cancellations will be determined by individual vendors and displayed on the respective product pages/store. The Company is not responsible for any disputes between vendors and users but may assist in resolving issues where appropriate.
9. Intellectual Property Rights
9.1 All content on the Platform, including text, graphics, logos, images, software, and trademarks, is owned by or licensed to the Company and protected by intellectual property laws.
9.2 Users may not use, reproduce, or distribute any content without prior written permission.
10. Limitation of Liability
10.1 The Platform is provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free services.
10.2 The Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Platform.
10.3 We are not responsible for vendor actions, third-party services, or external websites linked on the Platform.
11. Termination and Suspension
11.1 We may suspend or terminate your account if you violate these Terms or engage in prohibited activities.
11.2 Users may terminate their accounts at any time by contacting customer support.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms of Use and any dispute arising from or relating to the use of the Platform shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
- Jurisdiction
Subject to the dispute resolution clause below, the courts located in Pune, Maharashtra, India shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms of Use, your use of the Platform, or the Services.- Dispute Resolution through Arbitration
a) In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Use, including its existence, validity, interpretation, breach, or termination, the parties shall first attempt to resolve it amicably through negotiations.
b) If the dispute remains unresolved within 30 days from the date of initiation of negotiations, it shall be referred to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996.
c) The arbitration shall be conducted by a sole arbitrator mutually appointed by both parties. If the parties fail to agree on the arbitrator within 15 days, the arbitrator shall be appointed in accordance with the rules of the Pune District Court.
d) The arbitration proceedings shall be held in Pune, Maharashtra, India.
e) The arbitral award shall be final and binding on both parties, and the costs of arbitration shall be borne equally unless otherwise determined by the arbitrator.
- Injunctive Relief
Notwithstanding the above, the Company shall be entitled to seek immediate injunctive relief or equitable relief from any court of competent jurisdiction to prevent unauthorized use, disclosure, or misuse of its confidential information, intellectual property, or data.
13. Updates to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after modifications constitutes acceptance of the updated Terms.
14. Contact Information
For any questions regarding these Terms, please contact us at:
- Email: support@purrishteyhaven.com
- Phone: +91 73877 18666
- Operational Address: #113, Shoppers Orbit, A – Wing, 1st floor, Vishrantwadi, Alandi Road, Pune, Maharashtra, India, 411006